Ouagadougou: The Mgr Zéphyrin Toé Diocesan Medical Center of Dédougou, initiated from April 21 to May 18, 2024, a series of training in order to equip its agents to meet the expectations of the populations, with themes relating to reception, communication, humanization of care, hospital hygiene and infection prevention.As part of strengthening the capacities of its agents for adequate patient care, the Mgr Zéphyrin Toé Diocesan Medical Center in Dédougou, embarked on a series of training from April 21 to May 18, 2024, for the benefit of its agents.The aim of these training courses was to upgrade the skills of agents so that they could meet the expectations of the population in terms of reception, care and professionalism in their activities.The director of the Medical Center, Abbot Jean Zougouri, indicated that these training courses are part of the continuing training of agents in the sense that medicine is very evolving.To do this, he said, several themes were addressed, notably on the clinical aspe ct, the care of patients, reception, hygiene and the humanization of care at the Mgr Zéphyrin Toé medical center in Dédougou.'We have the challenge of making our structure a reference medical center in the sub-region, a center that can effectively meet the expectations of the population in terms of quality, care, cleanliness and accessibility on the question of cost and services' explained Abbot Jean Zougouri.He explained that the Diocesan Medical Center for this year 2024, aims to resize and further energize the reception and communication aspect in its various care units which make it up, to further strengthen its humanizing dimension of care and to be at the heart and closer to its users.For the last day of these training courses, participants were entitled to communications on themes relating to reception, communication, humanization of care, hospital hygiene and infection prevention.Indeed, understanding the issue of communication at the different levels of the hospital organization in turn allow s us to better ensure patient care, although the hospital environment includes a multitude of activities, the act of care is an interaction which involves both gestures and communication because these two notions are closely associated.Communication and reception therefore constitute an essential issue both for caregivers and for patients within hospitals.For caregivers, communication constitutes the foundation on which a care relationship can be established to optimize care. It is also the condition for building confidence necessary for compliance with treatment, well-being, understanding of the condition, in a word, for the smooth running of the stay in the hospital.Unfortunately, nowadays, more and more, the reception and communication dimension is put to the test in various ways, leading the Mgr Zéphyrin Toé diocesan medical center to train its agents on this crucial dimension for the success of care. patients.Also, the hospital being a place with a concentration of germs and subjects particularly receptive to infections responsible for significant morbidity.The prevention of infections is based on compliance with good practices in hospital hygiene, which includes all the means and practices implemented in a hospital to prevent infections and protect medical and paramedical staff, patients, visitors and accompanying persons. against nosocomial infections.To do this, participants engaged in hospital hygiene practices, reviewing cleaning protocols, infection prevention measures and safety standards that are essential to ensuring a safe and healthy environment for all.The Monseigneur Zéphyrin TOE diocesan medical center, inaugurated on December 21, 2015, aims to provide health care to the populations, pastoral agents of the diocese and the populations of the Boucle du Mouhoun region.This center is a contribution of the Catholic Church which, in its mission of evangelization and human promotion, and in its daily fight for integral human development in favor of all Burkinabè, works in the field of h ealth, to the well-being and integral human development of poor and vulnerable groups.Source: Burkina Information Agency